I tried to install Bisq on my laptop with Win 8.1. It’s been installed there previously. However, when I install it now, Bisq won’t start. When I start the application, I can see it running in task mgr for a while and then it suddenly disappears. I tried to uninstall and install it, tried installing both 32bit and 64bit version. I tried to uninstall it with Total Uninstall 6 but without success.
No, I didn’t have anything in the wallet, so it doesn’t really matter what happens with the files. I’m using Avast which lets me use Tor browser and DeepOnion wallet just fine. And as I said, I had Bisq installed earlier.
Again, I have no Roaming\Bisq folder. I can’t find any log file in the Local\Bisq folder. I tried to search for “log” via Windows Search but with no success.
Yeah, that doesn’t seem like a data directory that we are looking for.
It is quite odd that Bisq didn’t create a directory in Roaming\Bisq. Perhaps it is hidden?
Maybe you will need to enable showing of hidden files and folders on your Windows installation to be able to see it, I’m not sure.
I enabled showing of hidden files and also system protected files but didn’t find anything. I’m now searching the whole drive for a folder named “Bisq”.
No need for that. It should be there. If it is not, it shouldn’t be anywhere else.
For some reason it seems like Bisq fails to open even before it can create a data folder with logs, not sure what we could do about it.
Did you double check to see if you downloaded the right binaries?
Maybe you are running a 32 bit system and downloaded a 64 bit executable or something.
Not sure if that would cause trouble like this though, without any warning.
Yea, basically it says that the program stopped working. I (as a user) just didn’t see anything.
Thank you for your help. It’s not vital for me to run Bisq on my laptop. It works fine on my pc with Win10. I just thought that I could help you to find a bug and make the application better.