I am new to Bisq and bitcoin purchasing. I recently tried to create an offer to buy bitcoin in CAD. I funded the security deposit from my Bisq wallet and submitted the offer, but it resulted in an error.
The error message said that no money had been taken from my wallet, but now I have a transaction withdrawn from my wallet for 0.000712 BTC. Not sure how to go about getting that back, can someone please help?
Don’t worry. That BTC really never did leave your wallet in the first place. It is just the UI that shows that due to your error. You can access the emergency wallet by pressing cmd+e
That will allow you to control your funds.
I tried the ctrl + e and it only show funds available minus this transaction. The transaction is also showing as confirmed in the app and the wallet data shows 1 spent transaction.
I want to try to submit another offer, but seems like i’ll just lose another $10.
Security deposits never really get lost. They are either in your wallet if the trade isn’t taken or are in a multisig, where the arbitrator will help you out.
Don’t worry, all of this will get sorted out eventually. Devs are just really busy at the moment with the DAO stuff.
@alexej996 well a mining fee was taken from my account at the time the error happened, so while the security deposit was returned, I still lost the mining fee, which is not cheap these days. (approx. $15 USD). @ManfredKarrer offered to return the lost BTC, but I have yet to see it.
Manfred is getting ready for a new minor release of new version of Bisq to try to fix this problem from occurring, in the mean time the best you can do for now it wait, until this is all sorted out.