Hello, I tried to take an offer and it threw up an error after taking my deposit. https://bitaps.com/18GzH11T5h2fpvUoBJDub7MgNJVw3FfqQ8
This is the third time this has happened. The last time ( a few days back, this site was down and hence I could not get any help.)
Could you please help me get back my deposit.
S
We are working on that issue…
The deposit should not be taken otherwise it is an open trade. Try restart the app to see if the balances are as expected. If a trade started it should be visible in open trades or failed trades screen. In both cases the arbitrator will resolve the issue.
Hi Manfred, I have restarted the app with no luck. I have not received it back. Please do the needful to ensure i get it back.
Could you kindly update me on how I will get my payment back? It has been many days already.
Thanks,
Hi @9535726885, I am a Bisq arbitrator. please send me a private message here on the forum, and I’ll work with you on this. Thanks!