Error when clicking "Scan QR code"


#1

When I click “Scan QR code”, I get the following error:
image
I don’t have a GitHub account, so I’m posting here.
I’m running Linux Mint 17.3 Cinnamon 64bit.
Here are some relevant entries from the log. I can DM the complete log file if it will help.
Oct-16 05:04:03.383 [JavaFX Application Thread] INFO b.d.m.a.c.n.MobileNotificationsView: Start WebCamLauncher
Oct-16 05:04:03.394 [Thread-140] INFO c.g.s.w.Webcam: WebcamDefaultDriver capture driver will be used
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: Uncaught Exception from thread Thread-140
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: throwableMessage= java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: throwableClass= class com.github.sarxos.webcam.WebcamException
Oct-16 05:04:03.471 [Thread-140] ERROR b.c.s.CommonSetup: Stack trace:
com.github.sarxos.webcam.WebcamException: java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
at com.github.sarxos.webcam.WebcamDiscoveryService.getWebcams(WebcamDiscoveryService.java:124)
at com.github.sarxos.webcam.Webcam.getWebcams(Webcam.java:893)
at com.github.sarxos.webcam.Webcam.getDefault(Webcam.java:956)
at com.github.sarxos.webcam.Webcam.getDefault(Webcam.java:933)
at bisq.desktop.main.account.content.notifications.WebCamLauncher.run(WebCamLauncher.java:50)
Caused by: java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at com.github.sarxos.webcam.WebcamDiscoveryService.getWebcams(WebcamDiscoveryService.java:116)
… 4 more
Caused by: com.github.sarxos.webcam.WebcamException: Cannot execute task
at com.github.sarxos.webcam.WebcamProcessor$AtomicProcessor.process(WebcamProcessor.java:72)
at com.github.sarxos.webcam.WebcamProcessor.process(WebcamProcessor.java:140)
at com.github.sarxos.webcam.WebcamTask.process(WebcamTask.java:46)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver$WebcamNewGrabberTask.newGrabber(WebcamDefaultDriver.java:45)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver.getDevices(WebcamDefaultDriver.java:117)
at com.github.sarxos.webcam.WebcamDiscoveryService$WebcamsDiscovery.call(WebcamDiscoveryService.java:36)
at com.github.sarxos.webcam.WebcamDiscoveryService$WebcamsDiscovery.call(WebcamDiscoveryService.java:26)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.UnsatisfiedLinkError: org.bridj.Platform.sizeOf_ptrdiff_t()I
at org.bridj.Platform.sizeOf_ptrdiff_t(Native Method)
at org.bridj.Platform.(Platform.java:232)
at com.github.sarxos.webcam.ds.buildin.natives.OpenIMAJGrabber.(OpenIMAJGrabber.java:59)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver$WebcamNewGrabberTask.handle(WebcamDefaultDriver.java:55)
at com.github.sarxos.webcam.WebcamProcessor$AtomicProcessor.run(WebcamProcessor.java:81)
… 3 more


#2

I am not sure if devs will see it here. You could PM Manfred your log file though.


#3

Strange, it seems like the support forum would be best place to get support from the team that provides support :slight_smile:

I’ll send Manfred a PM though, thanks for the tip.


#4

It is, this is just more bug fixing though, since I don’t think we can do much here, devs might need to look at the code to figure this one out.