Error when clicking "Scan QR code"

When I click “Scan QR code”, I get the following error:
image
I don’t have a GitHub account, so I’m posting here.
I’m running Linux Mint 17.3 Cinnamon 64bit.
Here are some relevant entries from the log. I can DM the complete log file if it will help.
Oct-16 05:04:03.383 [JavaFX Application Thread] INFO b.d.m.a.c.n.MobileNotificationsView: Start WebCamLauncher
Oct-16 05:04:03.394 [Thread-140] INFO c.g.s.w.Webcam: WebcamDefaultDriver capture driver will be used
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: Uncaught Exception from thread Thread-140
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: throwableMessage= java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
Oct-16 05:04:03.464 [Thread-140] ERROR b.c.s.CommonSetup: throwableClass= class com.github.sarxos.webcam.WebcamException
Oct-16 05:04:03.471 [Thread-140] ERROR b.c.s.CommonSetup: Stack trace:
com.github.sarxos.webcam.WebcamException: java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
at com.github.sarxos.webcam.WebcamDiscoveryService.getWebcams(WebcamDiscoveryService.java:124)
at com.github.sarxos.webcam.Webcam.getWebcams(Webcam.java:893)
at com.github.sarxos.webcam.Webcam.getDefault(Webcam.java:956)
at com.github.sarxos.webcam.Webcam.getDefault(Webcam.java:933)
at bisq.desktop.main.account.content.notifications.WebCamLauncher.run(WebCamLauncher.java:50)
Caused by: java.util.concurrent.ExecutionException: com.github.sarxos.webcam.WebcamException: Cannot execute task
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at com.github.sarxos.webcam.WebcamDiscoveryService.getWebcams(WebcamDiscoveryService.java:116)
… 4 more
Caused by: com.github.sarxos.webcam.WebcamException: Cannot execute task
at com.github.sarxos.webcam.WebcamProcessor$AtomicProcessor.process(WebcamProcessor.java:72)
at com.github.sarxos.webcam.WebcamProcessor.process(WebcamProcessor.java:140)
at com.github.sarxos.webcam.WebcamTask.process(WebcamTask.java:46)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver$WebcamNewGrabberTask.newGrabber(WebcamDefaultDriver.java:45)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver.getDevices(WebcamDefaultDriver.java:117)
at com.github.sarxos.webcam.WebcamDiscoveryService$WebcamsDiscovery.call(WebcamDiscoveryService.java:36)
at com.github.sarxos.webcam.WebcamDiscoveryService$WebcamsDiscovery.call(WebcamDiscoveryService.java:26)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.UnsatisfiedLinkError: org.bridj.Platform.sizeOf_ptrdiff_t()I
at org.bridj.Platform.sizeOf_ptrdiff_t(Native Method)
at org.bridj.Platform.(Platform.java:232)
at com.github.sarxos.webcam.ds.buildin.natives.OpenIMAJGrabber.(OpenIMAJGrabber.java:59)
at com.github.sarxos.webcam.ds.buildin.WebcamDefaultDriver$WebcamNewGrabberTask.handle(WebcamDefaultDriver.java:55)
at com.github.sarxos.webcam.WebcamProcessor$AtomicProcessor.run(WebcamProcessor.java:81)
… 3 more

I am not sure if devs will see it here. You could PM Manfred your log file though.

Strange, it seems like the support forum would be best place to get support from the team that provides support :slight_smile:

I’ll send Manfred a PM though, thanks for the tip.

It is, this is just more bug fixing though, since I don’t think we can do much here, devs might need to look at the code to figure this one out.