Failed transaction, lost security deposit?

Support
1

Hi,

I tried to take a transaction as a buyer, but it failed after my security deposit transaction failed to broadcast, however, it seems that the deposit did in fact broadcast a day or so later. Is there a way I can get my security deposit back?

Thanks in advance

2

Try to unfail the trade: https://bisq.wiki/Failed_trades
Wiki page about deposit transactions might be helpful too: https://bisq.wiki/Deposit_tx

You won’t loose your security deposit. The only thing you might “loose” is the already paid trading fee, which if your trade is failed and can’t be unfailed, will be returned after you claim for reimbursement at https://github.com/bisq-network/support/issues/

If you need more personal assistance which could require sharing personal info, go to keybase support channel.