Fund locked! I need an arbitrator

Hello,
This night I got this warning

Available arbitrators: [s6yrrpezc3zp6biy.onion:9999, g72ouph23eznvpuz.onion:9999]

I cannot open a support ticket inside the client because of exeption opening the page portfolio|Open Trades this dosns’t allow to handle the trade FNCDWDYG

The page Funds|Locked Funds shows the failded trade (n9gvd2) two times.

Thank you for your help.

here is the log

Connected to node: s67qglwhkgkyvr74.onion:8000
Received 441 instances
Filter: 1
TempProposalPayload: 41
MailboxStoragePayload: 168
Alert: 1
Arbitrator: 2
OfferPayload: 228
#################################################################
giu-27 03:28:17.093 [JavaFX Application Thread] INFO b.n.p.p.g.RequestDataHandler: Start processing 41 items.
giu-27 03:28:17.150 [JavaFX Application Thread] INFO b.c.a.BisqSetup: walletInitialized=true, p2pNetWorkReady=true
giu-27 03:28:17.150 [JavaFX Application Thread] INFO b.c.a.BisqSetup: initDomainServices
giu-27 03:28:17.198 [JavaFX Application Thread] WARN b.c.a.BisqSetup: You have locked up funds from a failed trade.
Locked up balance: 0.0150 BTC
Deposit tx address: 1D2eYYbpEMcRMwZw68d5jBm9qugMpfJ8Fj
Trade ID: n9gvd2-2325a327-1d47-4a21-8636-47065e2b673a-112.

Please open a support ticket by selecting the trade in the pending trades screen and clicking “alt + o” or “option + o”."
giu-27 03:28:17.279 [JavaFX Application Thread] INFO b.c.a.ArbitratorManager: Available arbitrators: [s6yrrpezc3zp6biy.onion:9999, g72ouph23eznvpuz.onion:9999]
giu-27 03:28:17.437 [JavaFX Application Thread] INFO b.c.d.s.DaoStateSnapshotService: applySnapshot from persistedBsqState daoState with height of last block 582580
giu-27 03:28:17.437 [JavaFX Application Thread] INFO b.c.d.s.DaoStateService: Apply snapshot with chain height 582580
giu-27 03:28:17.441 [JavaFX Application Thread] INFO b.c.d.m.DaoStateMonitoringService: Apply snapshot with 10834 daoStateHashes. Last daoStateHash=StateHash{
height=582580,
hash=85ea83e22af9bf4953f9966f161d451c2ae0a002,
prevHash=0899ae1f1d9c2b21ede0722ad80d17530e443726
}
giu-27 03:28:17.782 [JavaFX Application Thread] INFO b.c.p.ProvidersRepository: Selected provider baseUrl=http://ceaanhbvluug4we6.onion/, providerList=[http://xc3nh4juf2hshy7e.onion/, http://ceaanhbvluug4we6.onion/, http://5bmpx76qllutpcyp.onion/, http://62nvujg5iou3vu3i.onion/, http://44mgyoe2b6oqiytt.onion/]
giu-27 03:28:17.789 [JavaFX Application Thread] INFO b.c.a.ArbitratorManager: Available arbitrators: [s6yrrpezc3zp6biy.onion:9999, g72ouph23eznvpuz.onion:9999]
giu-27 03:28:17.791 [JavaFX Application Thread] INFO b.c.n.a.MyOfferTakenEvents: We got a offer removed. id=2ydazp-94c02aa9-6eff-418f-9f30-e124283d78d4-112, state=DEACTIVATED
giu-27 03:28:17.791 [JavaFX Application Thread] INFO b.c.n.a.MyOfferTakenEvents: We got a offer removed. id=VRURLBG-dd7b9d1e-ab49-4492-9dce-a8abc7626b7d-112, state=DEACTIVATED
giu-27 03:28:17.791 [JavaFX Application Thread] INFO b.c.n.a.TradeEvents: We got a new trade. id=FNCDWDYG-9edda903-28bb-40e8-851b-01284e574aee-112
giu-27 03:28:17.799 [JavaFX Application Thread] INFO b.c.n.a.TradeEvents: We got a new trade. id=n9gvd2-2325a327-1d47-4a21-8636-47065e2b673a-112
giu-27 03:28:17.799 [JavaFX Application Thread] INFO b.c.n.a.TradeEvents: We got a new trade. id=n9gvd2-2325a327-1d47-4a21-8636-47065e2b673a-112
giu-27 03:28:17.809 [JavaFX Application Thread] INFO b.c.p.p.PriceFeedService: request from provider http://ceaanhbvluug4we6.onion/ 65.454 sec. after last request
giu-27 03:28:17.954 [JavaFX Application Thread] INFO b.n.p.p.g.RequestDataHandler: We send a GetUpdatedDataRequest to peer s67qglwhkgkyvr74.onion:8000.
giu-27 03:28:18.413 [JavaFX Application Thread] ERROR b.c.s.CommonSetup: Uncaught Exception from thread JavaFX Application Thread
giu-27 03:28:18.413 [JavaFX Application Thread] ERROR b.c.s.CommonSetup: throwableMessage= null
giu-27 03:28:18.413 [JavaFX Application Thread] ERROR b.c.s.CommonSetup: throwableClass= class java.lang.IllegalArgumentException
giu-27 03:28:18.415 [JavaFX Application Thread] ERROR b.c.s.CommonSetup: Stack trace:
java.lang.IllegalArgumentException
at com.google.common.base.Preconditions.checkArgument(Preconditions.java:108)
at org.bitcoinj.utils.ExchangeRate.(ExchangeRate.java:39)
at org.bitcoinj.utils.ExchangeRate.(ExchangeRate.java:47)
at bisq.core.monetary.Price.getVolumeByAmount(Price.java:85)
at bisq.core.trade.Trade.getTradeVolume(Trade.java:720)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesView$5$1.updateItem(PendingTradesView.java:401)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesView$5$1.updateItem(PendingTradesView.java:396)
at javafx.controls/javafx.scene.control.TableCell.updateItem(TableCell.java:665)
at javafx.controls/javafx.scene.control.TableCell.indexChanged(TableCell.java:469)
at javafx.controls/javafx.scene.control.IndexedCell.updateIndex(IndexedCell.java:120)
at javafx.controls/javafx.scene.control.skin.TableRowSkinBase.updateCells(TableRowSkinBase.java:539)
at javafx.controls/javafx.scene.control.skin.TableRowSkinBase.(TableRowSkinBase.java:159)
at javafx.controls/javafx.scene.control.skin.TableRowSkin.(TableRowSkin.java:89)
at javafx.controls/javafx.scene.control.TableRow.createDefaultSkin(TableRow.java:213)
at javafx.controls/javafx.scene.control.Control.doProcessCSS(Control.java:897)
at javafx.controls/javafx.scene.control.Control.access$000(Control.java:83)
at javafx.controls/javafx.scene.control.Control$1.doProcessCSS(Control.java:89)
at javafx.controls/com.sun.javafx.scene.control.ControlHelper.processCSSImpl(ControlHelper.java:67)
at javafx.graphics/com.sun.javafx.scene.NodeHelper.processCSS(NodeHelper.java:147)
at javafx.graphics/javafx.scene.Node.processCSS(Node.java:9515)
at javafx.graphics/javafx.scene.Node.applyCss(Node.java:9602)
at javafx.controls/javafx.scene.control.skin.VirtualFlow.setCellIndex(VirtualFlow.java:1715)
at javafx.controls/javafx.scene.control.skin.VirtualFlow.addTrailingCells(VirtualFlow.java:2042)
at javafx.controls/javafx.scene.control.skin.VirtualFlow.layoutChildren(VirtualFlow.java:1253)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1211)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Parent.layout(Parent.java:1218)
at javafx.graphics/javafx.scene.Scene.doLayoutPass(Scene.java:590)
at javafx.graphics/javafx.scene.Scene$ScenePulseListener.pulse(Scene.java:2507)
at javafx.graphics/com.sun.javafx.tk.Toolkit.lambda$runPulse$2(Toolkit.java:410)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at javafx.graphics/com.sun.javafx.tk.Toolkit.runPulse(Toolkit.java:409)
at javafx.graphics/com.sun.javafx.tk.Toolkit.firePulse(Toolkit.java:436)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.pulse(QuantumToolkit.java:518)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.pulse(QuantumToolkit.java:498)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.pulseFromQueue(QuantumToolkit.java:491)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.lambda$runToolkit$11(QuantumToolkit.java:319)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:96)
at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:175)
at java.base/java.lang.Thread.run(Thread.java:844)

I think this is a case for @Arbitrator2 (ping)

1 Like

Hi, will look into it, please bear with me

Have you tried to restart and see if the error comes again? The error is not related to the trade. Do you have latest version installed?

Did some investigation and suggested fix, see https://github.com/bisq-network/bisq/issues/2925

the version is 1.1.2.
I restarted the app many times, the warning is shown after the start and the exception is raised when i try to open the page Portfolio|Open Trades.

here the log after last restart:

removed log

removed log

I think it is the same problem.

could you please unlock the funds?

thanks

Hi, the error doesn’t seemed to be related to the trade, in order to unlock your funds you have to be able to open a support ticket. how old is your account? have you tried deleting SPV file and resync?

Have you got your issue resolved?

1 Like