Funds still locked after trade timed out

Support
1

Hello, I have just recently started using Bisq, and unfortunately have messed up my first trade. It has since timed out, and mediation has been contacted. The transaction details are as follows:

Trade Id:

GAQIT-f63432d1-52d7-4ac9-b964-c2ce415597cc-134

Trading peers address:

jq6zzfui6n2ze2pg4barmcm4jm42gzdqllrzbpzfdl33qbh5xyxsuzyd.onion:9999

Maker fee Tx Id:

7bf17cc6de8855fa40fec4d094533b96460dd7db44a149f34c9c0147c4c47259

Taker fee Tx Id:

ee5b27fdc4ba5505915406befc00bfb09622d1ad3ad76fc5ecfe564dfed1666b

Deposit Tx Id:

d320fc1c11ff984be4f435f2a4ca4584d09d1f58f9447039567b0f7bbf063558

I’m not really sure where to post this/who to contact to remedy this issue. I apologize if this is in the wrong section or is easily resolved without posting. Thank you in advance for your time and assistance.

2

Hi, if you have opened mediation wait till the mediator responds. If more than 48h have passed try to reach out to them on Keybase.

3

Welcome to the bisq community, @BlissfulV2.

For your privacy and that of your trading peer, you should edit your original post to remove your trade IDs and your trading peer’s onion address. These community forums are public, and those are all information that’s best to keep private between you, your trading peer, and the arbitrator (either through mediation or through keybase chat, which is encrypted rather than public).

There’s a lot to learn using bisq and getting help. All the best.