I have entered bisq and my funds do not appear to me

Sorry, I put it in English, hello, I have entered in bisq and I do not appear the funds that I have, but the transactions I made in its day if they appear, I do not know what to do, thank you very much in advance.


Do you have the latest version of Bisq? (latest is 0.5.3)

How did you enter your funds in Bisq, did you send bitcoin to your Bisq wallet?

Yes, I have tried in the 2 versions, And I have two bitcoin transactions


this is what appears to me.
I do not know who to contact

And for the last version, also the same

Did you uses a version before 0.5 and imported the seed words into the 0.5 version? If so that is not supported. If not use cmd+e and withdraw your funds out. Then start over again with a new data directory (make a backup first). Something got screwed up in your app. Use always the latest version (0.5.3 atm).

If you want to open the data directory manually can find it under those locations:

  • Mac OSX: /Users/username/Library/Application Support/Bitsquare
  • Linux: /home/username/.local/share/Bitsquare
  • Windows 7,8: C:\Documents and Settings\username\AppData\Roaming\Bitsquare
  • Windows XP: C:\Documents and Settings\username\Application Data\Bitsquare

Sorry, I do not know what it is cmd + e

cmd+e is for mac. ctrl+e is for windows

ok, thanks