We had only 1 chargeback case with Zelle 1 year ago and that was probably not a pro-scammer but a housewife getting angry with the husband trading to much with her account.
It was a risky move to add Venmo and CashApp and we have now learned that it was a mistake. All other payment methods have worked good enough so far. Of course none are 100% safe but the costs for a scammer is much higher. With Venmo and Cahsapp the costs for creating an account is close to zero. With banks and other payment methods it’s harder and a scammer cannot create easily 100 fake accounts as well they cannot issue so easily a chargeback request.
Delayed payout was considered and even implemented in earlier phases but we removed it because it would have killed usability and it would require a very long period to get real security against chargebacks. Banks can do chargebacks up to about 6 months… Nobody would use a platform where your BTC get locked for 6 months.
So to summarize:
The chargeback problem on Bisq was close zero so far (1 case with Zelle with 300 USD one year ago). Just with with those 2 new payment methods we got so far 5 reported cases (1 victim, luckily no other reports so far) and we have seen that those payment methods are just too risky for Bisq. They are limited to that what they advertised: Just for family and friends.
Using all the other payment methods seem to work good enough. Of course there is always risk included, but that would be in case of F2F trade as well (you can got robbed and the risk might be much more severe).
Using centralized exchanges have other sorts of risk:
- Your funds are not safe: remember MtGox and all the others…
- Zero privacy (same like banks)
- Identity theft risk. You trust them that your data (passport,etc) doesn’t get stolen. If so, the hacker would know where you live and how many BTC you have. Pretty serious risk.
Banks and Fiat sucks and as long the world has not moved completely over to BTC we have to live and deal with that problem.
Try to earn money in Cryptocurrencies and try to spend it. So we accelerate the transition.