Lost Fiat Payment Accounts & Reputation after DB reset + upgrade – Need help restoring

Support
1

Hi everyone,

I’m looking for help recovering my Fiat Payment Accounts and account reputation after resolving a long-standing sync issue.

I was experiencing the known problem where Bisq was stuck syncing around 95–96% SPV on startup. After trying multiple fixes, I followed guidance to delete the db folder to force a rebuild. However, this alone did not fix the issue.

The sync only completed successfully after I upgraded to the latest Bisq version (v1.9.22). Bisq now opens and runs normally.

Unfortunately, after this process:

  • All my Fiat Payment Accounts disappeared

  • My account reputation / age witness appears lost

  • My wallet balance is intact, but my trading identity is gone

Later, I discovered that the deleted db folder was still in my Trash, so I recovered it and moved it to my Desktop. I also still have a Bisq_BACKUP folder from before the reset.

Questions:

  1. Can my Fiat Payment Accounts and account reputation be restored from the recovered db folder or Bisq_BACKUP?

  2. Which exact folder/file should I select when trying to import my old Fiat Payment Account

  3. Is there a safe way to restore my old account data without corrupting the current synced database?

  4. If full restoration is not possible, can my account age witness / reputation be recovered separately?

Environment:

  • Bisq version: v1.9.22

  • OS: Linux

  • Original issue: SPV sync stuck at ~95–96%

  • Sync completed only after upgrading

  • Wallet funds unaffected

Any guidance would be greatly appreciated. I’m mainly trying to restore my payment accounts and preserve my reputation history if possible.

Thank you :folded_hands: