Mediator resolution doesn't complete


Recently me and my trading partner went through a mediation process after which we reached an agreement to cancel the trade. The mediator created for us the proposed resolution, which we both had to accept or reject.

I clicked the accept button and so did the other person, or so they tell me. But nothing is happening and the trade remains open and we haven’t received our corresponding locked funds back. Now the mediation process has been closed and we are stuck.

It would be nice if someone can point out what we can do for next steps in order for us to recover our BTC and close the trade.

Thanks for your help.

Could you get on keybase and contact me there. I would like to take a look at your log files to see what’s going wrong.