If the other peer is the receiver of the trade amount he will be the signer and publisher so if he has not been online in the meantime it is normal that the payout is not done. If it still is not there in 1-2 days let the arbitrator know so he can repeat the payout or make a manual payout of needed. Post the arbitrator onion address so they know who was the arbitrator…
This was my arbitration case. I’ve just re-opened it (680760). @relcead, please respond to me in the support ticket chat and we’ll work this out. Thanks.
hello @cbeams
thank you for your help.
in my bisq client i can read your new message that you opened the ticket again and that i should respond in support chat.
unfortunately to me the ticket looks still closed. i cannot reply.
And assuming you are able to send me a message there, please keep your Bisq client online even if I do not respond right away. I’ll then try to close the ticket out once again, such that I co-sign with you to do the payout transaction.
i checked the ticket and it reclosed. so i just rebooted and it still shows closed. cannot reply there atm. will have my client online all day. version is 0.6.7
thank you for your time.