New install not starting up

#5

I have the same problem, my bisq is not starting up on my macOs since I installed the new version this morning.
It shows a blurred interface for a long time, i can’t even put my password.

Screen Shot 2020-02-13 at 10.07.48
Screen Shot 2020-02-13 at 10.07.482422×1478 115 KB

#6

Hey, devs are looking into this.

#7

Hi @andre! What macOS version are you running?

#8

Mojave 10.14.6

#9

I can enter the app now, I just type my password in the blurred window.
The problem is just the windows inside the app that don’t show when I click to see the information about an offer, for example.

If a new version is released, I may not see it because of this issue.
Will I need to remove and reinstall Bisq again?

#10

Just noticed that the new version is up

#11

Yes, this should fix your problem (hopefully)

#12

The new version is working fine, thanks for the support!

#13

1.27 update now not starting on windows.

#14

@DrFredPhD Do you see the window or is it failing to start at all? If yes, do you use any startup arguments for your app instance?

#15

There could be still a case where the app is not starting up at all compared to v1.2.5 if you use wrong startup arguments. Please see https://github.com/bisq-network/bisq/commit/7f9c935a8b4ace6b6fdbbbdd6e62a85b61b738ba for details.

#16

Please have a look in C:\Users<***>\AppData\Roaming\Bisq there should be the log file located on Windows. Would be great if you could join us in the #support channel on Keybase to continue support for this issue.

#17

Not seeing any window or process running in task manager. No startup arguments. Downgraded back to 1.25 for now.

#18

Could you try to launch the jar file of the app manually?

java -jar .\AppData\Local\Bisq\app\desktop-1.2.7-all.jar

For this to run you need to have Java installed on your machine. I want to check if the problem is with the binary or if some configuration error prevents you from starting v1.2.7.

#19

It should print some error when the app is not starting

#20

After the upgrade to 1.2.7 I could not start Bisq anymore under Ubuntu 18.4.4

Starting it from the command line results in:

$ /opt/Bisq/Bisq
error: Application data directory '/home/xxx/.local/share/Bisq' could not be created

The directory already exists. Somehow the program tries to create an already existing directory…

#21

After running from command line on windows I have the same problem with the already existing data directory

#22

Could you please post here what is exactly printed when starting the jar file as described above. Thanks!

#23

When you use v1.2.5 it starts up without any error?

#24

When running with OpenJDK 13 x64

error: Application data directory ‘C:\Users\xxx\AppData\Roaming\Bisq’ could not be created.

JRE 8 32-bit seems to be not compatible as returns wrong class version error.

1.25 Still working fine