I’m Hakan, a fairly new user in Sweden and currently having some problems.
I have been running Bitsquare on my PC and done five successful trades.
Suddenly, out of nowhere, I started to have some problems with my Bitsquare installation.
Approx. five minutes from starting the application, the orders in the order book started to disappear. One by one they left and left me with only my own buy-order.
So I installed Bitsquare on my Linux computer (Qubes OS – really good platform) with a fresh portfolio and address.
I transferred 1.35BTC to my new Linux Bitsquare wallet from my old Windows Bitsquare wallet and now, my real problems started.
Being a newbe and not fully understand the application, I just did what I have done before, clicking through the dialog´s to withdraw the coins, making the transfer.
So, it showed up in my Linux Bitsquare wallet quite fast with a “Seen by 3 peers / 0 confirmations”.
Encouraged with this swift move, I ran along and made consecutive errors that I get to in a later post (if I cannot solve it myself).
After a day, still no confirmation and I started to look in to the transaction at tradeblock.com. It now becomes clear to me that the transaction fee is only 38 Satoshis/byte, which will guarantee that it does not gets through the miners – for all the right reasons. It will be stuck.
After spending almost a full day browsing the web about my options I have the following conclusions:
Wait. When the size of the mempool (https://jochen-hoenicke.de/queue/#30d) decreases, the transaction will eventually come through.
Try to correct the error by some combination of tools that allow me to either undo the transaction or bump the fees to something better (currently 270 Satoshis/byte seems to be enough looking into https://bitcoinfees.21.co/) – thoughts on this one, please.
I have now learnt, the hard way, that there is a setting for “Withdrawing transaction fee (Satoshi/byte)” Just to try, I changed it to 200 and made another withdrawal from my Windows Bitsquare wallet to my Linux one. Looking in to the transaction at tradeblock.com, the fee ended up slightly over 884 Satoshis/byte. I have more to learn here on how this setting is working…
My current situation is not so good. I have a Bitsquare running on Windows with no order book and Bitsquare running on Linux with an unconfirmed transaction that is blocking my attempts to trade.
This is not a good position to be in.
So, any help and advice is appreciated.
Oh, thanks for a really great product and service! I enjoy it a lot!