Receiver address not valid

Support
#1

I just sold some XMR over Bitsquare. But the XMR address seems to be invalid. Since I am not a specialist on XMR I am not really sure about it. Here is the output of my local XMR simplewallet:

[wallet -------]: transfer 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe 0.33
Error: wrong address: 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe

since Monero is anonymous on its blockchain even checking it on http://moneroblocks.info/ does not help much:

Shame on you!
There is no such thing as 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe in Monero’s blockchain!

So what can I do?

#2

You can open a support ticket by pressing ctrl+o or cmd+o.
Then the arbitrator can check with the peer and close the case. Sec. deposit will get returned in such cases.

#3

ok - buyer confirmed that his XMR address was invalid in a arbitration process and I got my security fee back

but what is with the order fee - that seems to be sucked by the system even it was not my fault?

#4

Yeah, the order fee is gone. It’s used to cover transaction fees and as spam protection. Post a btc address and I’ll reimburse you if you want.

#5

thank you: 1BW8PDyqvewgVPb4ncmp11XRdxX9tk6ixR

maybe in cases like this the order fee should be paid by the trader who makes the failure.

Anyways - the more I get involved with Bitsquare I must really say its a nice peace of software
If you need arbitrators you can sign me up

1 Like
#6

you refunded me 0.001 instead of 0.0005
I will forward the difference to the donation address of Bitsquare