I took an offer as a buyer, and the seller’s Zelle payment details are incorrect. When I went to send payment, the Zelle account could not be found. I messaged the seller about this in the chat and they requested I send it to a different account than the one listed in the trade (a phone number rather than the email that was provided).
Is this against the trade rules? Would I be taking on the risk if I send it to the different account requested and the seller doesn’t complete their side of the transaction? What are the options here?
Hi! I am new and I have a similar situation. I took an offer as a buyer and the seller’s Revolut username was incorrect. Using Trader Chat, seller told me he/she was new (0 day account) and the seller gave me a new Revolut username to use for payment. Under the trade rules:
"Do not change payment details once trade is in progress
Once the deposit transaction is published, the trade is in progress, and its terms cannot be changed. The seller had agreed to be paid as specified in the trade contract.
In the event of an unexpected circumstance (e.g., hitting a bank-imposed transfer limit), seller can propose alternatives through trader chat or mediation, but buyer is not required to comply. It is the seller to ensure that the payment account in their offer will work before an offer is taken."
Am I reading it properly that is ok for the buyer to send payment to a new account if the seller confirms in the Trader chat?
