@leo
I’m thinking about what to do,
but as a first rule, you should avoid posting pictures with private information on the forum.
So please mask the concerned field(s).
Open a dispute with cmd+o.
Maybe the users used a very old version or he used the API (not tested, not finished software) or he tried to edit the software… That the account age is not visible could be from bad network connectivity so that his data did not get broadcast well.
If an user place an order using an old version that in some way is incompatible with newer versions of Bisq, I think Bisq software should notify users about the situation before someone accept the offer.
Something like this: This offer has an empty field that in newer versions of Bisq, the imput is mandatory.