On Saturday 01 September I placed an offer to sell Bitcoin (Trade ID: 2imudjff). The offer was quickly taken and the trade process moved to “Wait until payment has started”.
The problem is that nothing has changed since then. I can only assume that the buyer still has not started the payment. I have also checked my bank account and no payment has arrived either.
The payment method is SEPA so it should be a really straight forward process but now I am concerned that even if the buyer starts the payment that it will not complete on time.
SEPA has 6 days max. trade period, so you have to wait until that is over and then the app shows a “open dispute” button. So once that is over click that to open a dispute. In case the peer has not paid you will receive his security deposit as compensation.
2 or 3 days is rather usual with SEPA.
Given there’s a sunday, even more.
(In France the banks are closed sunday+monday).
So I guess you could still wait a bit.
Anyway, when the time has expired, you will be able to open a dispute. (ctrl+o or cmd+o depending on your OS).
Then, if your buyer didn’t pay, you’ll get your BTC back (they’re actually locked in a multisig address).
You’ll also get the buyer’s security deposit as compensation.