Support does not answer, no reaction

i-forest · August 21, 2018, 7:53pm

Support does not answer, no reaction. Trade-ID 982951

ManfredKarrer · August 21, 2018, 7:54pm

What is the onion address of the arbitrator? You can see it when clicking the trade ID.

i-forest · August 21, 2018, 9:58pm

3n4usljakx6nn6pb.onion:9999

alexej996 · August 21, 2018, 10:02pm

For how long has the arbitrator not responded?
They are usually trying to respond at least every 24h.

I am not sure whose address that is. I guess they changed the addresses recently.

i-forest · August 21, 2018, 10:11pm

Sorry! 3b7cft5k4ae6a236.onion:9999 since 14.08.2018 no answer

ManfredKarrer · August 21, 2018, 10:19pm

Can you try to re-open the dispute. Go to the trade and click cmd+o.

i-forest · August 22, 2018, 4:27am

has worked