Hi Support its seems that because my internet service has been degraded, I cannot complete a trade. no matter how long I wait to try to click on “Payment Started”, BISQ tells me that I am not fully connected. Even when I hit Alt-o, I get the same error, I need to hit “Payment Started” As I have already paid the seller. I have about two days left. I seem to be have some issues lately and my ISP will resolving this issue soon.
Trade ID KLHFMJLT-fcdbb7ea-2b1e-47da-9a8e-6487f90ddf62-080
Arbitrator: 3b7cft5k4ae6a236.onion:9999
Please let me know if you need any more information.
Hello Support, it is extremely unlikely the issue will be resolved in time. Just spoke to my ISP and they advise that although a tech has been assigned, they have a shortage of techs due to other emergencies that have occurred. I would appreciate if you could contact keo. Fyi, how is knowing the name of the arbitrator helpful for me?
Thanks
You can just send him a PM here.
As Homrad says, it will take some time for him to respond anyway, so best we can do is wait anyway for the trade to expire.
So A tech has been around and resolved the issue, I have 2 hrs left. Only thing now is that the “Payment Started” button is greyed out, I cannot select it. I am now able to hit alt-o and create a support ticket. I will write down the issue in there. Thanks for all the help.