Timeout error lost fee


#1

Hello,
My order timed out and I got an error. The transaction was not completed however the taker fee are now missing. How can I get the fee back?


#2

Contact @cbeams and explain him your issue. He might refund your taker fee if he determines that there was a bug in the software.


#3

will do, thanks @alexej996


#4

I had the same issue just now. Should I contact him too?
thanks


#5

Yes, feel free to try an explain your situation to him.