I see deposit transaction ID confirmed in Blockchain but not in bisq status. I’ve opened a support ticket but arbitrator is not responding. What happens if the arbitrator doesn’t response and the maximum period of a dispute days expires?
there’s no timer running once a ticket has been opened. so you simply have to wait until the arbitrator responds
@liquidso
Generally arbitrators answer in 24h/48h max.
(otherwise means that there are issues with the messages propagation).
Is your deposit transaction ID still not in the bisq status ?
Yeah, if it’s been more than 24h, assume that there was a bug and state your arbitrator’s onion address on this forum.
Same thing
It appears to be a bug.
Arbitrator did respond and the support case was closed with Summary notes:
The trade fee transactions did not lead to the deposit tx, so no deposit tx has been created.
Is this mean, I’m just out of Maker and tx fee?
@liquidso
apart from the maker and tx fee, is the rest of your wallet/balance ok ?
If you think you should be reimbursed, the procedure is to ask for reimbursement at
https://github.com/bisq-network/support/issues.
Look at the closed issues to see the format to use.
Yes, wallet balance looks fine. Thanks for the link, just made a request for the maker fee reimbursement.
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