Hi, I have a trade that’s stuck on the “wait until payment has started” stage. I have actually received payment but can not release the BTC as the app hasn’t moved beyond this stage - presumably due to a connection issue or the buyer not actioning the confirmation.
The trade has been sent into arbitration but it has now been more than 24 hours with no response from the arbitrator - that makes me believe I may have a problem with the app my end?
Arbitrator’s onion address is: 3b7cft5k4ae6a236.onion:9999
Appreciate any help!