Just signed up to BISQ earlier. There was a lot to take in and I didn’t spot the restrictions on unsigned accounts that purchase BTC.
I made my first trade using Revolut and bought 0.01 BTC with no problems. My payment went through on Revolut and I received my BTC. I had a total budget of 0.02 BTC that I wanted to buy. So I went in again and selected another offer, paid EUR427 on Revolut to a new BTC seller.
He has received my payment on Revolut but I have not received his BTC. I opened a chat with the trader and have sent 3 short (and polite) messages but I have not received a response.
So I looked into my account in more detail and I see that I have a limit of 0.01 BTC until I am fully signed in 30 days. I presume this is the problem. It was an honest mistake and the BISQ software should have flagged that I was trying to make a 2nd trade as an unsigned user. Very disappointed here - this person has received my money on Revolut and won’t even answer a simple question.
What should I do here ? Is my only option to wait for the 24 hour trade period before opening a dispute? Will I lose the funds which I transferred to the seller?