Western union issue

Unable to to buy btc from seller setup to receive with western union. Ive already created a western union account. No matching trading account window pops up when I click on the buy btc tab. i have reset bisq and also deleted and created a new western union account. Any ideas?

Perhaps there is depends on the country or something like that. You should check for more details on that offer you are trying to take. For example, hovering over the payment method of the offer gives some more info.