Withdrawal Stuck after failed attempt at trade due to timeouts

Support
1

Hi,

I moved some bitcoin into my bitsquare wallet today to buy some monero. It kept timing out at the end so I decided to cut my losses and withdraw the funds to reluctantly use a centralized exchange.

I already had a small balance across several addresses so I just swept up all the bitcoin and sent it. It showed as completed about 10 hours ago but it still hasn’t even shown up in the mem pool. To confirm, I have done a successful trade on bitsquare before so I don’t think it’s user error.

I think it is related to one address from a prior use that still showed a spinning wheel symbol despite being weeks old. Including that transaction in the withdrawal is I think why I’m still staring at a spinning wheel symbol on my withdrawal today.

I can’t submit a support ticket as it isn’t a trade. How do I get this issue resolved? Transaction info below. Any advice would be great.

Thanks

2

Oh sorry to hear that!
Seem a bug form the previous version caused that. There was likely s double spend tx (caused by a bug) which made your withdrawal invalid.
If you resync that invalid tx should get cleaned out.

Could you try to follow the steps described here?
https://forum.bitsquare.io/t/blockstoreexception-corrupted-spvchain-file/1689

Just delete the spvchain file then restart, wait until all is resynced (that can take a bit) and then restart again. then the balance should be correct and you should be able to withdraw.

If you still have issues ping me here or by email.

3

Worked perfectly. Thought I’d try a trade again and that worked too so no need for the BTC withdrawal now.

Thank you for working tirelessly on a critical project.

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