Trade is showing to be waiting for confirmation for several weeks, when checking at the deposit tx id - explorer shows it does not exist. Yet I have funds locked and I am wondering how to get the unlocked ?
1 Like
Same issue for me, but it has started just 15 hours ago
Hi welcome to Bisq,
Several weeks sounds like the transaction probably failed. Most time confirmation happens within 10 mins. When it is busy it can take a few days. Going into weeks means the transaction has failed.
You should not have any locked funds.
I would recommend you both reaching out to support on Keybase:Keybase
A support agent will be able to help you there.
This thread I created might guide you on checking if a trade has failed and what to do next. For any doubts, go to Keybase.