[Resolved] Arbitrator has yet to release funds back to me?


#1

I have a trade that went to an arbitrator because the payer’s bank closed his account. I expected to have the coin returned to me, but they have been “locked in trade” for coming up on two weeks. The arbitrator’s onion address is 3b7cft5k4ae6a236. I tried to reopen support, but that doesn’t seem to work. Any suggestion for course of action?


#2

There could’ve been some connection issues.
@keo is your arbitrator, please tell him your trade ID so he can look into it.


#3

In Closed Bisq Application & Lost Open Trade
it is said that @keo is travelling for the next days.
So there will probably be some delay.
Our apologies for that.


#4

Sooo, what are we thinking for an approximation of days wrt “next days”?


#5

Neeeeevermind lol, just saw that all is good.