I have took an offer to sell Bisq. The buyer have made the fiat transaction which has already arrived to my account. He has also pushed the “Payment Initiated” button in the program so he is able to see the status “the message reached the network user”.
However, on my side the program was still stuck on the “Wait untill payment has started” status and hence I am unable to release the funds to the counter-party through the program.
My questions are:
- am I missing something and there is some way to release the funds in the GUI?
- if not, there must be a way to construct the transaction manually and sign with both my key and counter-party key – where are the keys located and what is the easiest way to generate the transaction to sign?
The buyer has actually already started the mediation process – I have confirmed the payment has been received and currently we are just waiting for the mediator reply.
If I understand it correctly – the mediator has not public key but is able to provide assistance and recommendations on who should get the funds.
- will there be another option available for the funds release after the mediator replies?
- if not, how long does the trading protocol take to the full escalation of the problem to the arbitrator, who, I presume, would be able to forward the BTC as she holds the third private key.
Thanks for any help!