Trade stuck because of transactions not published

If transactions have not been published, there are no locked funds and therefore, arbitration is not necessary. It would be a failed trade.

Has the mediator really suggested you to cancel the trade? That means, making a suggestion so both peers can get back your money? That would not be possible either if transactions are not published.
Read carefully the link above and if you find something strange or you don’t understand, we could help you at Keybase through private messages.