Hello, I have an open money-order-by-mail trade that is stuck. I received payment today and when I clicked the ‘Confirm payment received’ button I started receiving a few different error dialogs that said something like the message was not sent to the trading partner, some error information, and that I need to ask the arbitrator to process. There is no button available to start a support ticket and the ‘Confirm payment’ button is greyed out. There is nothing I can do to complete the trade. All I need is for someone to release the btc to the buyer as soon as possible. This really sucks not having any options whatsoever inside of bisq to try and resolve this issue myself… and no way to get an arbitrator involved either… very frustrating. What can I do? The trade time limit will expire soon and I know the buyer must be getting nervous. He has no idea I received his payment, no way for me to contact him, no way to do… anything! What a mess.
Can anyone please help me get this thing unstuck? Thank you in advance!